This is our loyalty and rewards program, basically our way of showing our appreciation. You’ll earn points for activities on our site, such as purchases, following us, your birthday, and more. You can use them to earn discounts off purchases or redeem for products.

Anyone with an account is automatically enrolled.

You can earn points for all sorts of activities, including joining, making a purchase, following us, and leaving a review. Plus, get rewarded on your birthday! To see all the ways you can earn points click the *Earn Points* tab in the menu.

You will be able to see your points balance on the header of the loyalty page, when you are logged in.

Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

No. Go ahead and stack as many as you can!

* **Approved:** These points can be redeemed on rewards immediately 

* **Pending:** These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

* **Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

Your pending coupon will become cancelled and will be removed from your account.

It can sometimes take a few minutes for us to process your activity and provide your points. If you continue to have problems, please email highthere@drinkcann.com .

You can redeem your points for a voucher which can then be applied during checkout or through the loyalty points redemption section on the checkout page.

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Please email us at highthere@drinkcann.com with any questions, concerns or feedback.